ARE YOU LOOKING FOR GOOD & AFFORDABLE DENTAL CARE BY FRIENDLY FAMILY DENTISTS ?
We combine the latest technology with the best people, and the most advanced techniques with the finest service and care. At Spring Orchid Dental – We Care More and Cost Less!
Enjoy your dental experience with our e-Services.
At Spring Orchid Dental, we strive to improve your experience everyday through great service and innovation. Our eAppointments, eForms and eSignature facilities now allow you to enjoy a premium contemporary customer experience utilising the latest technology.
|9:00 AM – 5:00 PM
9:00 AM – 5:00 PM
9:00 AM – 6:00 PM
9:00 AM – 5:00 PM
9:00 AM – 3:00 PM
9:00 AM – 1:00 PM
OPENING HOURS TO SUIT YOU
We understand many people commute to work and have busy lives, so we’ll help you fit your appointment into your busy schedule and will always ensure a minimum waiting time for appointments. If you can not make it to see us during typical opening hours, talk to us and we will find a more flexible opening time to best suit you
TELEPHONE 08 6155 0889
At Spring Orchid Dental, our pride is in making life easier and more convenient for our patients. For your convenience we have a Patient Medical History eForms facility which covers all the important things we need to know about you.
With our Patient Medical History eForms, you can fill it out either in the practice on a tablet or at home online. Our eForms is responsive so you can also fill it out on your smartphone on the train or on the bus.
If you already have an account with us, you can Sign in to fill your form by clicking on “Sign in with Facebook” or “Sign in with Google” or you can create an account and sign in with your mobile number.
CREATE AN ACCOUNT FOR eFORMS
If you wish to sign in with your mobile number instead of using a Google or Facebook account. You will need to Create an account with your Mobile number first.
In “Sign Up”, enter Patient Details and Click “Accept Terms and Sign up!”
Once you have successfully created your account, with your Mobile number, you can sign in to your account by clicking on “Sign In”
Please take the time to answer the questions truthfully and as completely as possible. This way we are able to provide the best dental treatment plan for you on how to treat you effectively and efficiently during your visit.
Help us keep your patient details up to date – our eForms are now easily accessible to you at home or when you come in to visit us.
Here at Spring Orchid Dental we understand that the information you are providing for us is sensitive. It is our duty to ensure you that all your information will be treated with the utmost care and professional confidentiality whether it is submitted online or in person.
It’s important to have your patient records up to date. Our eForms makes that process easier by providing you the opportunity to update records at your convenience 24/7. In the surgery, you can now update your information on a tablet in our practice waiting room. Your updates are mapped back to our patients record automatically with no possibility of errors.
TELEPHONE 08 6155 0889
If your dental emergency occurs within office hours, contact us to ensure prompt management of your concern.
Our friendly dentists are able to assist with emergency dental care and we’ll do everything we can to see you as soon as possible. We help you to get relief from pain due to any dental emergencies by providing you well deserved care and preventing it from worsening.
After Hours Dental Emergencies
For after hours emergency treatment, we will endeavour to accomplish pain relief and provide advice as soon as possible. In extreme cases, especially severe facial swelling, management by a hospital emergency department may be required.
Please familiarize yourself with the appointment policies and procedures at Spring Orchid Dental.
As a courtesy we send an SMS reminder two weeks before your confirmed booking and again the day prior to your appointment time. You need only respond to the first message.
Our SMS system only reads acknowledgements of the appointment reminder, and can’t read other responses so please call us if you have any questions about your appointment or would like to look at rescheduling options.
At Spring Orchid Dental we do endeavour to always book appointment times appropriate for the treatment and to meet your individual needs. However, sometimes things do happen that lead to our dentists running behind schedule. If your dentist is running behind, we will send you an SMS message or call to advise of the anticipated length of time of the delay. We understand that your time is important too, and do not wish to inconvenience you further.
Similarly, we respectfully request an on time arrival for your scheduled appointment. We understand that events can occur outside your control that may lead you to arrive late for a scheduled appointment. Please contact us should you anticipate not arriving on time and we can discuss options with you for the reduced appointment time. We never want to risk compromising the quality of your care, so these options may include, reducing the amount of treatment planned, or rebooking.
As a practice the Dentists at Spring Orchid Dental are often booked in advance, leading to limited appointment availability. We maintain a priority list should you have not been able to secure your preferred appointment, or should your appointment be booked further in advance than is ideal. You will be contacted via SMS or by phone should a suitable time become available.
Most of our patients like to pre-book their active maintenance appointment (exam and professional clean) well in advance so as to suit their preferred appointment day and time. We will remind you of this appointment one to two weeks in advance.
We respectfully request that you provide 48 hours notice should you need to reschedule or cancel your appointment time. If less than 48 hours notice is provided, this may lead to forfeiture of any deposits in place to secure your appointment.
QIP ACCREDITED PRACTICE
What Our QIP Accreditation Means for You
If you’ve been looking for a dentist, it can be overwhelming to decide what dental practice to choose. You want dentists with considerable experience and who offer a range of services. Also, you want to make sure that you and your family will be in good hands— that you’ll be safe and secure. Our Quality Innovation Performance (QIP) accreditation provides patients with that assurance.
QIP is Australia’s leading healthcare accreditation organisation for dental practices.
The voluntary accreditation of private dental practices is based on the incorporation of a set of National Safety and Quality Health Service (NSQHS) Standards. Attaining these standards means that a dental practice has proven to be of the highest calibre when it comes to providing quality patient care within Australia.
Specifically, to obtain QIP accredited status, dentists self-assess against the pertinent criteria in the NSQHS Standards 1-6. These include infection prevention, procedure matching, medication safety and patient identification.
Once a dentist has completed their self-evaluation, an independent reviewer will inspect the practice. The reviewer does so to determine whether 100% of the actions itemised in the standards have been satisfactorily met.
When selecting an accredited practice, a patient can expect a reduction in both clinical and general risks. You also can enjoy matchless peace of mind. How? By knowing that all staff members are educated and engaged in implementing dental systems and improving dental processes within their practice. By choosing a QIP accredited dental practice such as ours, you can be confident that you are receiving treatment that is aligned with the highest national standards of care.
You can feel confident about entrusting your family’s oral healthcare to our capable team. Contact us today to book an appointment or to find out more about our QIP accreditation.
WELCOME TO SPRING ORCHID
Patient comfort with professional, state-of-the-art services at affordable fees are factors that set Spring Orchid apart.
Our experienced dentists, state-of-the-art equipment, and international standard practice are here to give you a remarkable smile.
Our friendly and respectful staff, complimentary refreshments and free oral hygiene packs will also ensure an enjoyable visit to the dentist!
Thank you for allowing us to take care of your dental needs. At all times during your visit, we will care for you and your family with genuine kindness, empathy, personal attention, and dental excellence.
Promote and integrate Affordable Quality Care for our wonderful community through the creation of the highest quality, cost effective, sustainable oral health care services for everyone.
To enhance Affordable Quality Care and access for all in our community.
In addition to our own website, there are other sites on the Internet that provide interesting and helpful dental information.
Because we are committed to improving the oral healthcare knowledge of our patients, we are providing the following selection of links to other sites you might find interesting and informative. We have grouped some of the links into various categories to provide quick access to the topics of greatest interest to you.
If you have a suggestion for a new link, please send us an email, as we are always looking for good resources to pass along to our valued patients and visitors to our website. We hope you find these sites helpful!
The following links provide some good general information on dentistry.
ACADEMY OF GENERAL DENTISTRY
Website address: http://www.knowyourteeth.com/
The AGD’s consumer information site “Know Your Teeth” provides information on more than 50 oral dental health topics.
AUSTRALIAN DENTAL ASSOCIATION
Website address: http://www.ada.org.au/
Provides information for the general public including dental care articles, dental insurance information, and information for students interested in dentistry.
Website address: http://www.floss.com/
Contains a wide variety of dental health information, including articles on women’s dental health issues, child dental care information, halitosis (bad breath) section, and new dental product information.
ORAL HEALTH CARE & PRODUCTS
Links to sites providing helpful information on oral health and home care products patients can use to maintain optimum oral health.
Website address: http://www.colgate.com/
Trusted resource for dental health information and oral care products.
Website address: http://www.crest.com/
One of the world’s most trusted brands in dental products.
Website address: http://www.sonicare.com/
Learn how the Sonicare toothbrush creates an indescribable clean feeling, the benefits you can expect, and even take a factory tour.
EXPERIENCE THE DIFFERENCE
GET IN TOUCH
We encourage you to contact us with any questions or comments you may have. Please call our office or use the quick contact form and we will respond as soon as possible.
|Mon:||8:30 AM – 5:00 PM|
|Tue:||8:30 AM – 5:00 PM|
|Wed:||9:00 AM – 6:00 PM|
|Thu:||9:00 AM – 3:00 PM|
|Fri:||9:00 AM – 3:00 PM|
|Sat:||8:30 AM – 1:00 PM|
|Sun:||9:30 AM – 5:00 PM|
To your good health!