Dental Appointments

For Your Dental Appointment

Enjoy your dental experience with our e-Services.At Spring Orchid Dental, we strive to improve your experience everyday through great service and innovation. For your dental appointments, our eAppointments, eForms and eSignature facilities now allow you to enjoy a premium contemporary customer experience utilising the latest technology.

FILL IN & UPDATE YOUR ONLINE RECORDS

Our pride is in making life easier and more convenient for our patients. For your convenience we have a Patient Medical History eForms facility which covers all the important things we need to know about you.

With our Patient Medical History eForms, you can fill it out either in the practice on a tablet or at home online. Our eForms is responsive so you can also fill it out on your smartphone on the train or on the bus.

1. SIGN IN TO YOUR EFORM

If you already have an account with us, you can Sign in to fill your form by clicking on “Sign in with Facebook” or “Sign in with Google” or you can create an account and sign in with your mobile number.

Signing in with mobile number

CREATE AN ACCOUNT FOR eFORMSIf you wish to sign in with your mobile number instead of using a Google or Facebook account. You will need to Create an account with your Mobile number first.In “Sign Up”, enter Patient Details and Click “Accept Terms and Sign up!”Once you have successfully created your account, with your Mobile number, you can sign in to your account by clicking on “Sign In”

2. FILLING YOUR EFORM

Please take the time to answer the questions truthfully and as completely as possible. This way we are able to provide the best dental treatment plan for you on how to treat you effectively and efficiently during your visit.

Help us keep your patient details up to date – our eForms are now easily accessible to you at home or when you come in to visit us.

YOUR EFORM IS CONFIDENTIAL

Here at Spring Orchid Dental we understand that the information you are providing for us is sensitive. It is our duty to ensure you that all your information will be treated with the utmost care and professional confidentiality whether it is submitted online or in person.

KEEP YOUR PATIENT RECORD UP TO DATE

It’s important to have your patient records up to date. Our eForms makes that process easier by providing you the opportunity to update records at your convenience 24/7. In the surgery, you can now update your information on a tablet in our practice waiting room. Your updates are mapped back to our patients record automatically with no possibility of errors.

TEXT REMINDERS AND CONFIRMATION

At Spring Orchid Dental, we understand that our patients can be busy with many schedules and plans can change, so if you have made bookings for your appointment we will confirm with you before each appointment. We will send out the first reminder for your appointment 7 days from the appointment, and also a second reminder after that at 1 day prior to the appointment, you will receive on both occasions a text message to notify you of your appointment date and time, where you can reply Y to confirm or N to cancel your appointment.

PATIENT CARE

An Experience That Exceeds

In an effort to provide the best of care for our patients, we do more than provide superior clinical treatment for our patients. It’s those in-between periods — from the moment you leave your clinic to the time you come back that you also need ongoing care and advice — and that matters most to us.

Our PatientCare is an automated, end-to-end care management messaging system that allows us to follow-up with every patient, after every visit. This is to ascertain that we can address any concerns or the need for any advice that patients may have after each appointment.

At Spring Orchid Dental, our care for patients does not stop at the chair — but goes above and beyond it.

Dental Appointments